No Inventory Location Found or Enabled

No Inventory Location Found or Enabled

Issue

During a club run or rebilling a subscription, you may encounter advising No inventory location found or enabled.



Common Cause

The two main causes of this issue are:

  1. One or more of the products involved in the shipment does not have the correct shop location active

  2. The subscription contract is set to a pickup location that is not configured for pickup in Shopify


How to Resolve

First double check that all products have the correct location active. This is required even if stock tracking is turned off.

Open the product in Shopify and ensure it has the fulfillment locations active with stock available (if tracking).




Second, if the subscription contract is set for Pickup ensure the chosen fulfilment location is set up in Shopify to handle pickup or edit the subscription contract to use a location that is configured for pickup.

Enable a location for pickup in Shopify


Idea
This also applies to local delivery. If the subscription contract is using local delivery, ensure the Shopify location has local delivery set up.
Adjust a contract to a location that has pickup available Customer > Contract > Edit Contract > Change Address


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