Sales Channels & Locations
By default, most Winehub club orders are processed via the Online Store sales channel in Shopify. In your Shopify settings, you can determine the default fulfillment location for orders processed via the Online Store or any other sales channel. In some occasions, orders using a club discount may be processed via a different sales channel (eg. POS). Read on for more information about different scenarios.
Wine Club Transaction | Sales Channel |
Website club sign-up | Online Store |
Website transaction with club discount | Online Store |
| Scheduled club transaction (Automatically or Manually triggered) | Online Store |
POS Connect sign-up (QR code method) | Online Store |
POS Connect sign-up (Tap to Pay method) | POS |
POS transaction with club discount (Regular payment) | POS |
POS transaction with club discount (Card on file) | Online Store |
Winehub admin ad-hoc order creator | Online Store |
| Shopify draft order with club discount | Draft Orders |
Tracking Sales Location
The channel that is reported for your club sales is sometimes contstrained by Shopify limitations. In these cases, the true sales location might not match how Shopify classifies it. For example, a POS QR signup will come through as an Online Store sale. In these instances, you can use the order attributes to better filter and report on the correct sign-up location.
Changing Fulfillment Location
In some instances, you may need to fulfill an order from a different location than the default set up in Shopify. In this instance, it is very simple to change the fulfillment location in either Shopify Admin or POS.
Shopify Admin
- Open the order in Shopify
- Click on the three dot menu in the top right of the order summary
- Change the fulfilment location
Shopify POS
- Click on the All Orders menu item in Shopify POS
- Select Channel: Online
- Open the order and select Reassign Fulfilment
- Select the correct location and save
Splitting Fulfilment
If you have already supplied some items and need to ship others, you can easily split the fulfillment in Shopify;
- Open the order in Shopify
- Click on the three dot menu in the top right of the order summary
- Select Split fulfillment
Related Articles
Vintrace
The Vintrace integration connects your Shopify store to Vintrace by automatically syncing orders in real time. When a customer places an order in Shopify, the system attempts to create a corresponding Sales Order in Vintrace. Required Vintrace ...Winehub & Shopify POS
Winehub offers three flexible ways to integrate with Shopify POS - ranging from simple customer tagging and web-based sign-ups to advanced features like QR code sign-ups and card vaulting for future transactions. Overview of POS Options Basic POS ...California Redemption Value (CRV)
What is CRV? California Redemption Value (CRV) is a mandatory deposit applied to eligible beverage containers sold in California. The fee is added at the point of sale and can be redeemed by consumers when they return the empty container to a ...Creating a New Club Membership
There are three primary methods to create a new club membership in Winehub. Each method suits different sales environments and customer preferences. 1. Website Sign Up This method mirrors the customer experience and can be used in-store via a quick ...Delivery method pickup pickup option location is invalid
Issue During a club run or when updating delivery preferences, you may receive an error advising that Delivery method pickup pickup option location is invalid. Common Cause The location selected for fulfilment of this subscription does not have ...