Deleted and Draft Products

Deleted and Draft Products

Issue

When managing a wine club or processing a club run, you may encounter a warning about Deleted or Draft Product.

Common Cause

This error will only show when a previous club product has been deleted or set to draft in Shopify. Wine Club subscriptions require all products to be active in Shopify. These errors must be addressed to prevent processing error with your club.

How to Resolve

If you encounter the error message on your club/subscription products, you should check their status in Shopify.

Image showing product and inventory status in Shopify


It’s important to keep club products in an active state at all times to ensure Winehub can communicate contract changes to Shopify and vice versa. Either republish the draft/deleted product or swap the draft/deleted product to a new product in your club setup.

Info
You may also see the above warning if the product is not published to the Online Store sales channel. This sales channel is required for club products to function properly.

    • Related Articles

    • Exclusive Products

      Exclusive products can be included as optional perks in your Loyalty Tiers. This functionality can be used to provide restricted access to special releases, museum stock, or limited availability wines. Available products are accessible to tier ...
    • Replacing Wine Club Products

      There are times when you may need to replace a product in your wine club - generally when a new vintage is released or when a product line is discontinued. For temporary stock issues, it is best to manage stock changes at a club run level. The ...
    • Price Changes for Club Products

      When updating the price of a product that is part of a Wine Club, it’s essential to understand how price changes flow through Winehub and Shopify. Shopify Price Changes If you adjust a product price in Shopify: The new price will immediately reflect ...
    • Product Loading

      Winehub seamlessly integrates with Shopify, syncing product databases across both platforms. While you can create or edit products in either Winehub or Shopify, we strongly recommend using Winehub for all alcohol-related products. This is so that any ...
    • Glossary of Key Terms

      This glossary defines the key terms used throughout Winehub. Because Winehub integrates wine clubs, loyalty, allocations, referrals, POS, Shopify and payment gateways, some terminology overlaps. This guide is designed to give you clarity across ...