Setup Guide
Web Studio Services
What to Expect Studio is our fixed-scope "lift and shift" service that rebuilds your current winery website on a native Shopify theme. To keep your project on time, we need you to supply a number of items before and during migration. This article ...
California Redemption Value (CRV)
What is CRV? California Redemption Value (CRV) is a mandatory deposit applied to eligible beverage containers sold in California. The fee is added at the point of sale and can be redeemed by consumers when they return the empty container to a ...
Admin Notifications & Automations
Both Winehub and Shopify give you powerful tools to stay informed and respond proactively to key events across your business. There are two primary notification and automation systems available: Winehub Admin Email Notifications Shopify Flow ...
Setup & Styling Service
Winehub is designed to be fully self-service, empowering you to manage your own wine club setup, loyalty programs, and app styling using our comprehensive Support Portal. However, for time-poor teams or those looking for a fast, polished launch, our ...
Updating Club & Membership Tier Icons
Winehub uses default icons when setting up Wine Clubs and Loyalty Tiers. We highly recommend updating these during setup to align with your brand identity. These icons appear in both the Signup App and Customer Portal. Wine Club Icons Wine Club Icon ...
Sending Winehub Emails via Klaviyo
Klaviyo Events By default, all Winehub emails are sent via Winehub. However, when you activate our 3rd party Klaviyo integration, Winehub sends event data to Klaviyo allowing you recreate and send some or all of these transactional emails via Klaviyo ...
Winehub & Shopify POS
Winehub offers three flexible ways to integrate with Shopify POS - ranging from simple customer tagging and web-based sign-ups to advanced features like QR code sign-ups and card vaulting for future transactions. Overview of POS Options Basic POS ...
Custom Themes
Theme settings can be found within both the Sign Up App Settings and Customer Portal Settings accordions. To save your current settings as a custom theme, provide a name for your theme and click the Save Custom Theme button. (This will not apply the ...
Automated Emails
One of the benefits of Winehub is that all club and loyalty emails are sent to customers automatically. Before you can activate your emails within Winehub you must verify your sending address to ensure that your membership emails are delivered ...
Getting Started Checklist
This article is designed to walk you through the setup process step by step, ensuring you're up and running with Winehub as quickly as possible. It is designed to provide simple instructions and links to additional articles where you can find more ...
Theme Blocks & Apps
Winehub has a selection of theme blocks and app embeds that allows you to add Winehub functionality and data to your Shopify website. Winehub is only compatible with Shopify 2.0 themes. You may experience theme conflicts when using theme blocks and ...
General Settings
General Settings is where you can configure and customise how your wine clubs, discounts, product bundles and other system settings work. Following is an overview of the settings that you can customise in each tab. VIDEO GUIDE: Reviewing General ...
Language Customisation & Translations
VIDEO GUIDE: Translation & Language Features Customising Language Settings You can use the Winehub translation feature to: Display your Sign-Up App and Customer Portal in a different language. Customise the default text to match your winery’s tone ...
Migration Overview
We understand that transitioning to a new platform can feel overwhelming. That's why we offer an optional migration service to help you bring your existing members across from another platform. This is a bookable service designed to make the ...
Welcome to Winehub!
First, congratulations on taking a big step forward in your business. Whether you’re starting your direct-to-consumer (DTC) journey or transitioning from another platform, you’re now part of a platform that empowers you to succeed on your own terms. ...
Club Shipping Profiles
A club shipping profile allows you to define custom shipping rates for club members that override your standard Shopify shipping settings. Free club shipping is a common use case for this, allowing you to offer free shipping to selected clubs without ...